This privacy policy is applicable to the LWEB-App 2 mobile application ("Application"), developed by Delta Intelligent Building Technologies (Europe) GmbH ("Service Provider", "we", "us", or "our").
Data Controller:
Delta Intelligent Building Technologies (Europe) GmbH
Blumengasse 35
1170 Vienna, Austria
Email:
1. Information We Collect
1.1 Log data
The Application enables you to manually export diagnostic logs to help us identify and resolve issues. The diagnostic logs include, but are not limited to, operating system and version.
1.2 Location data
The app may request location permissions, which is needed by the operating system to scan and connect to Bluetooth devices. However, your location data is never accessed or collected.
1.3 Cookies
We do not use cookies as part of our services. However, any visualizations you create that include load an external web page, it may include cookies. We recommend reviewing the privacy policies of any third-party service you connect.
2. Legal Basis for Processing
We process your data under the following legal bases pursuant to GDPR Article 6:
- Consent (Art. 6(1)(a)): Data is manually provided to us.
- Legitimate Interests (Art. 6(1)(f)): To maintain the stability, security, and functionality of the Application.
3. Third-Party Services & International Data Transfers
We do not use any third-party services.
4. Data Retention
We only retain data for as long as required to diagnose and fix any issues. After this period, data is either deleted or fully anonymized/aggregated for statistical purposes.
5. Your Rights
- Right of Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data ("Right to be forgotten").
- Right to Restriction: Request that we limit how we process your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to our processing based on legitimate interests.
- Right to Withdraw Consent: Disable analytics at any time in the app settings.
- You have the right to complain to your local Data Protection Authority (e.g. Austrian Datenschutzbehörde).
To exercise these rights, please contact us at
6. Children's Privacy
The Application is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will delete it immediately.
7. Security
We implement technical and organizational security measures, including encryption and access controls, to protect your information from unauthorized access or disclosure.
8. California Privacy Notice (CCPA/CPRA)
- No Sale of Data: We do not sell your personal information.
9. Changes to This Policy
We may update this policy periodically. We will notify you of changes by posting the new policy on this page and updating the effective date below.
Effective Date: 2026-04-21 (Release number 71051602)
For questions regarding this policy, please contact