Privacy Policy for Thyra Config APP

This privacy policy is applicable to the Thyra Config mobile application ("Application"), developed by Delta Intelligent Building Technologies (Europe) GmbH ("Service Provider", "we", "us", or "our").

Data Controller:
Delta Intelligent Building Technologies (Europe) GmbH
Blumengasse 35
1170 Vienna, Austria
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

1. Information We Collect

We collect information automatically to ensure the Application functions correctly. This includes, but is not limited to:

Device make and model
Operating system and version
Crash and error logs (Diagnostics)
Country (derived from IP address)

While we do not use this data to identify you personally, technical identifiers like IP addresses are considered "Personal Data" under GDPR.

2. Legal Basis for Processing

We process your data under the following legal bases pursuant to GDPR Article 6:

Legitimate Interests (Art. 6(1)(f)): To maintain the stability, security, and functionality of the Application (e.g., error monitoring).
Consent (Art. 6(1)(a)): You have provided consent when prompted or enabled the "Analytics" setting in the Application.

3. Third-Party Services & International Data Transfers

We use Sentry to monitor Application stability. This data is transferred to and processed in the EU (Germany). Please note that they have their own Privacy Policy about handling data linked below.

Sentry Privacy Policy

4. Data Retention

We retain technical logs and crash data for a period of 30 days. After this period, data is either deleted or fully anonymized/aggregated for statistical purposes.

5. Your Rights

Right of Access: Request a copy of the data we hold about you.
Right to Rectification: Request correction of inaccurate data.
Right to Erasure: Request deletion of your data ("Right to be forgotten").
Right to Restriction: Request that we limit how we process your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to our processing based on legitimate interests.
Right to Withdraw Consent: Disable analytics at any time in the app settings.
You have the right to complain to your local Data Protection Authority (e.g. Austrian Datenschutzbehörde).

To exercise these rights, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Children's Privacy

The Application is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will delete it immediately.

7. Security

We implement technical and organizational security measures, including encryption and access controls, to protect your information from unauthorized access or disclosure.

8. California Privacy Notice (CCPA/CPRA)

No Sale of Data: We do not "sell" your personal information. We "share" technical data with Sentry solely for service improvement.

9. Changes to This Policy

We may update this policy periodically. We will notify you of changes by posting the new policy on this page and updating the effective date below.

Effective Date: 2026-03-18 (Release number 71051501)

For questions regarding this policy, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..